I bought my tickets on Pillar, and I have a question. Who should I reach out to?
If you purchased tickets through Pillar and you have questions, please reach out support@pillar.club.
Where and when will I pick up my festival bundles?
The festival bundles can be picked up any day between January 16th - 18th. You can pickup the official merch bundles at the 8123 pop up shop! Details on the shop will be announced closer to the festival. If you just purchased a ticket you can pick these up at the venue.
What events and concerts does my bundle order include?
Your bundle includes access to both days of the festival. It also includes first access to purchase additional special event tickets. The Sunset Bundle also includes first access to the pop up store and early entry to the festival.
When will general admission tickets go on sale?
2 Day GA tickets will go on sale Monday September 9th, 2024!
Is the festival accessible?
8123 Fest will have staff on site to assist with accessibility needs. The Mesa Amphitheatre strives to reasonably accommodate the ADA needs of the patrons who attend events at our facility. If you have special needs and require reasonable accommodation, go to the Mesa Amphitheatre FAQ here.
What can I bring into the festival?
2 Sealed Bottles of Water per Person, up to 20 oz. Clear Bag Policy The Mesa Amphitheatre has a clear bag policy as follows: Approved Clear Bags : A clear plastic or vinyl PVC bag that does not exceed 12" X 6" X 12" All bags will be inspected by security upon entry. (Exceptions will be made for approved medical bags or equipment, which will be inspected by security prior to entering.)
Will there be early entry to the festival?
The festival is all general admission unless you purchased a Sunset or 8123 Bundle. There is a separate ADA entry line for attendees who need assistance or have accessibility needs. Festival staff will be available to help on site.
What is the weather like in Arizona in January?
The temperature in Phoenix varies in January - it is often sunny and warmer during the day - but the desert does get cooler at night. We recommend dressing in layers to be comfortable at the festival for the full day.
Is Mesa Amp a seated venue?
No! The venue is fully GA! This show will be first come, first served and general admission. There are no seats. However, there are several viewing areas if you would like to sit and relax!
What is the bag policy for the festival and side events?
Clear Bag Policy The Mesa Amphitheatre has a clear bag policy as follows: Approved Clear Bags : A clear plastic or vinyl PVC bag that does not exceed 12" X 6" X 12" All bags will be inspected by security upon entry. (Exceptions will be made for approved medical bags or equipment, which will be inspected by security prior to entering.)
I ordered a bundle but I can’t attend all events!
If you order a bundle but cannot attend all events… you will still be able to pick up your bundle any day at the box office!
Are my tickets refundable?
This is a non-refundable event.
Where and when will I pick up my festival bundles?
The festival bundles can be picked up any day between January 16th - 18th. You can pickup the official merch bundles at The 8123 Popup Shop! If you just purchased a ticket, 2 day, or 3 day pass, you can pick these up at any of the venues!
Will you be offering hotel deals?
Yes! Head over to the accommodations page to get the best hotel deals! Fans who book an 8123 Fest hotel through our group booking link can also have their ticket/bundle delivered directly to the hotel.
When will other events be announced?
If you are looking to book a flight, please reference the announced schedule. All events will take place between January 16th - 20th with the “main” event taking place on January 17th and 18th, 2025.
What airport should I fly into?
Phoenix Sky Harbor International Airport ( PHX ) or Phoenix-Mesa Gateway Airport ( AZA ).
Where is 8123 Fest located?
8123 Fest will be located in Downtown Mesa at MESA AMPHITHEATRE and surrounding venues!
When will the rest of the lineup be announced?
The full lineup will be announced on September 9th, 2024! Check out the artist page to learn more!
When will general admission tickets go on sale?
Bundles are on sale now. 2 Day Passes will go on sale September 9th and single day tickets will be released later this fall!
Our mission is to create a safe event for fans & The 8123 Family! For our fourth year of 8123 Fest, we are working hard to bring a better & safer festival for fans worldwide!
The 8123 Family made this festival possible! Fans from around the world have been showing up in the desert of Arizona for the last 4 years! This year, we want to highlight the community & bring more personal experiences to everyone attending!
Two main festival day plus over 8 events that you can attend!
Shop The 8123 Popup Shop for exclusive vinyl, merchandise, and more.
We are opening a bar! Swing by The 8123 Social Club & Cocktail Lounge all weekend long. Grab a drink, a bite to eat, and listen to free live music!
Join friends, fans, and family from around the world! Hangout, listen to music, and give back with several of our non-profit initiatives.